Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.
Affected platforms: Client: Windows 10, version 20H2, Windows 10, version 2004 Server: Windows Server, version 20H2, Windows Server, version 2004 Next steps: Microsoft and Synaptics are working on a resolution and will provide an update in an upcoming release. To safeguard your update experience, we have applied a compatibility hold on Windows 10 devices with affected Conexant or Synaptics audio drivers installed from being offered Windows 10, version 2004 or Windows Server, version 2004 until the driver has been updated. The affected driver will be named Conexant HDAudio Driver under Sound, video and game controllers in Device Manager and have versions 8.65.47.53, 8.65.56.51, or 8.66.0.0 through 8.66.89.00 for chdrt64.sys or chdrt32.sys.
Windows 10 devices with affected Conexant or Synaptics audio drivers might receive a stop error with a blue screen during or after updating to Windows 10, version 2004. Thanks for any info, Nick JennesonĮrrors or issues during or after updating devices with certain Conexant audio drivers Status Originating update History Investigating N/A Last updated:, 10:06 PT Opened:, 12:20 PT Synaptics and Microsoft have found incompatibility issues with certain versions of drivers for Conexant or Synaptics audio devices and Windows 10, version 2004 (the Windows Update). Does the known issue below also affect the Conexant 20762 SmartAudio HD drivers installed on my Lenovo T420 Thinkpad? Thus preventing W10 update from V1904 to 2004.
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